Last Updated: May 14, 2025
At Glucavia.com (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://glucavia.com, purchase our products, or interact with our services (collectively, the “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.
We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Information”) in the following ways:
Information You Provide Directly:
Contact Information: Name, email address, phone number, and mailing address when you place an order, create an account, or contact us.
Payment Information: Credit card details, billing address, or other payment-related information processed through our secure third-party payment processors.
Health-Related Information: If you voluntarily provide information about your health or medical conditions (e.g., through surveys or customer support inquiries), we may collect this with your explicit consent.
Other Information: Feedback, reviews, survey responses, or communications you send to us.
Information Collected Automatically:
Usage Data: Pages visited, time spent on the website, IP address, browser type, operating system, and device information.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze site performance, and deliver personalized content. See our Cookie Policy for details.
Analytics Data: Aggregated data about user behavior collected through tools like Google Analytics.
Information from Third Parties:
We may receive information from third-party partners, such as marketing affiliates, social media platforms, or data providers, if you interact with our Services through their platforms or consent to such sharing.
We use your Personal Information for the following purposes:
To Provide and Improve Our Services:
Process and fulfill orders, including shipping and payment processing.
Communicate with you about your account, orders, or customer support inquiries.
Personalize your experience, such as recommending products based on your preferences.
Marketing and Promotions:
Send you promotional emails, newsletters, or offers about our products, with your consent where required by law.
Conduct surveys or contests you choose to participate in.
Analytics and Performance:
Analyze website usage to improve functionality, content, and user experience.
Monitor and prevent fraudulent activity or unauthorized access.
Legal Compliance:
Comply with applicable laws, regulations, or legal processes, such as responding to subpoenas or government requests.
Protect our rights, property, or safety, and that of our users or the public.
We do not sell your Personal Information. We may share your information in the following circumstances:
Service Providers: We engage trusted third-party vendors (e.g., payment processors, shipping companies, or cloud hosting providers) to perform functions on our behalf. These providers are contractually obligated to protect your information and use it only for the services they provide.
Marketing Partners: With your consent, we may share limited information with marketing or advertising partners to deliver targeted ads or promotions.
Legal Obligations: We may disclose your information to comply with legal requirements, enforce our policies, or protect our rights in legal proceedings.
Business Transfers: If Glucavia.com is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, with notice to you where required by law.
Aggregated or De-Identified Data: We may share anonymized or aggregated data that cannot identify you for research, analytics, or marketing purposes.
You have certain rights and choices regarding your Personal Information, subject to applicable law:
Access and Correction: You may request access to or correction of your Personal Information by contacting us at support@glucavia.com.
Deletion: You may request deletion of your Personal Information, though we may retain certain information as required by law or for legitimate business purposes.
Opt-Out of Marketing: You can unsubscribe from marketing emails by clicking the “unsubscribe” link in our emails or contacting us. You may still receive transactional emails (e.g., order confirmations).
Cookies: You can manage cookie preferences through your browser settings or our cookie consent tool. Note that disabling cookies may affect website functionality.
Do Not Sell My Personal Information: For California residents, you may opt out of any sale of your Personal Information (though we do not sell Personal Information as defined by the CCPA).
GDPR Rights: If you are in the European Economic Area (EEA), you have additional rights, including data portability, restriction of processing, and objection to automated decision-making. Contact us to exercise these rights.
To exercise any of these rights, please email support@glucavia.com with your request. We will respond within the timeframes required by law (e.g., 30 days for GDPR, 45 days for CCPA).
We implement reasonable technical and organizational measures to protect your Personal Information from unauthorized access, loss, or misuse. These include encryption for payment processing, secure socket layer (SSL) technology, and restricted access to our databases. However, no internet-based service is completely secure, and we cannot guarantee the absolute security of your information.
If you are located outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure that such transfers comply with applicable data protection laws, including GDPR requirements for EEA residents, through mechanisms like Standard Contractual Clauses.
Our Services are not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children under 18. If we learn that we have collected such information, we will take steps to delete it promptly. If you believe we have inadvertently collected information from a child, please contact us at support@glucavia.com.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any information.
We use cookies and similar technologies to enhance your experience and collect usage data. CookiesPTS may be session-based (temporary) or persistent (stored for longer periods). You can manage cookie preferences through our cookie consent tool or your browser settings. For detailed information, please contact us for our full Cookie Policy.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a revised “Last Updated” date or, where required, by direct communication. Your continued use of our Services after such changes constitutes your acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: support@glucavia.com
Mailing Address: Glucavia.com, PO box 228690, Doral, FL, 33222, USA
Phone: (844)794-5811
For EEA residents, our Data Protection Officer can be reached at the above email address.
Supplemental Notices
Under the California Consumer Privacy Act, California residents have specific rights, including:
The right to know what Personal Information we collect, use, or disclose.
The right to request deletion of your Personal Information.
The right to opt out of the sale of your Personal Information (not applicable, as we do not sell Personal Information).
The right to non-discrimination for exercising your CCPA rights.
To exercise these rights, contact us at support@glucavia.com. We will verify your identity before processing requests.
If you are in the EEA, we process your Personal Information based on:
Your consent (e.g., for marketing or health-related data).
Contractual necessity (e.g., to fulfill orders).
Legitimate interests (e.g., website analytics or fraud prevention).
Legal obligations (e.g., tax compliance).
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DISCLAIMER : This product is not for use by or sale to persons under the age of 18. This product should be used only as directed on the label. It should not be used if you are pregnant or nursing. Consult with a physician before use if you have a serious medical condition or use prescription medications. A doctor’s advice should be sought before using any hemp products. All trademarks and copyrights are property of their respective owners and not affiliated with nor do they endorse this product. These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease. By using this site you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. Void Where Prohibited By Law.
